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Having trouble logging in?

We’ve just rolled out a major upgrade! Sometimes a browser keeps old cookies or cached files that can interfere with sign-in. Follow the quick steps below to get back in.

Still looping back to the login screen?

Clear the cache & cookies for Creative Meadow, restart your browser, and try again:

Chrome (Windows / macOS)

  1. Click the menu → Settings.
  2. Open Privacy & securityClear browsing data.
  3. Select “Cookies and other site data” & “Cached images and files”.
  4. Click Clear data, close Chrome, reopen it, then sign in again.

Safari (iPhone / iPad)

  1. Open Settings → Safari.
  2. Tap Clear History and Website Data, then confirm.
  3. Relaunch Safari and sign in again.

Edge (Windows)

  1. Click the menu → Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data choose Choose what to clear.
  4. Tick “Cookies and other site data” & “Cached images and files”, then click Clear now.
  5. Restart Edge and sign in again.

Still stuck? Open an Incognito / Private Window or switch to another browser (Safari, Edge, Firefox). That usually does the trick.

Need help? Contact us →